We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing, and stock information, or problems identified by our credit and fraud avoidance department.
If your order is canceled after your credit/debit card has been charged, the said amount will be transferred to your Natya Parishad account and may be reversed back into your Card Account at your request.
You can also cancel an order until it has not been packed in our Warehouse. Any amount paid will be credited into the same payment mode using which the payment was made in the given time for each mode. However, you will have the option to opt for store credits which you can use to buy something else at the same time or at a later time.
1. Refund Eligibility
We offer refunds within [number of days/weeks] from the date of purchase. To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refund Process
To request a refund, please [describe the process: e.g., contact our customer support, fill out a form on our website, etc.].Once your refund request is received and approved, we will notify you. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 days.
3. Non-Refundable Items
Some items are non-refundable, including [list specific items or services that are non-refundable].
4. Shipping
Shipping costs are non-refundable. You will be responsible for paying for your shipping costs for returning the item.